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The Empathy Edge

Ready to infuse your brand, leaders, and cultures with genuine empathy to achieve phenomenal success?

Conversations with leaders, changemakers, and those who challenge the status quo.

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  • Shizu Okusa: From Wall Street to Wellness: How One Entrepreneur Built Empathy Into Her Success

    I’ve often said that many entrepreneurs get their business ideas from practicing empathy. From either experiencing a pain point themselves or wanting to solve a pain or provide a benefit to an audience who needs it. Today, we talk to one such start-up entrepreneur, Shizu…

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  • Amy J. Wilson: How to Heal from Burnout to Embrace Empathy

    Burnout is one of our biggest workplace challenges. Turnover and lost productivity due to burnout cost businesses $322B globally. Voluntary turnover costs 15+% of a company’s payroll annually. Most employees will seek out workplaces that support mental health in the future, showing the importance of…

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  • Alain Hunkins: Cracking the Leadership Code

    We are experiencing a transformation, an evolution in how we lead and what makes a successful leader. Today, I had a great conversation with Alain Hunkins, CEO and author of Cracking The Leadership Code: Three Secrets to Building Strong Leaders about the common leadership assumptions…

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  • Michael Bungay Stanier: How to Work with (Almost) Anyone

    <iframe src=”https://player.podetize.com/?id=rYMsE2KlS&epmode=true” width=”100%” height=”200″ frameborder=”0″ title=”ShowCastR™ player”></iframe> Empathy is a superpower, yes, but what about those people you just truly believe are unbearable to work or talk with? I know someone is coming to mind for you. And how much more complicated does it get…

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  • February Hot Take: How Marty Maraschino Taught Me Resilience

    Resilience might be eligible for word of the year. You hear it everywhere you go. We talked a lot about resilience during the Pandemic. How do we bounce back and adapt? One definition of resilience is “The capacity to withstand or to recover quickly from…

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  • Jeannie Gainsburg: How to Be a Savvy LGBTQ+ Ally

    Can allyship be fun? Or do you envision every inclusion or diversity training as a slog? It doesn’t have to be so heavy-handed! Today, Jeannie Gainsburg shares why, as a cisgender woman, she became a strong ally. We tackle how to get over the heaviness…

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  • January Hot Take: How Either/Or Thinking is Killing Your Company

    Leaders, listen up: Have you ever heard the improv maxim, “Yes, and….?” In my work researching, writing, and speaking to audiences about the power of empathy, a magnet has pulled me to one notion that gets in the way in almost every dysfunctional workplace or…

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  • Mara Glatzel: Why it’s Essential for High-Performers to Be “Needy”

    “You’re so needy” – We say that like it’s an insult sometimes, but yes, yes you are needy. Because you’re human! And until we can learn to identify our needs, find the words to articulate them, and adjust our schedules and interactions on any given…

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  • Minter Dial: How to Embed More Heart into AI

    How will AI transform leadership and work? Can we “delegate empathy” to it? Can we have empathic AI that fills a need we all have as humans? Today, I discuss all of this and the role of empathy in AI with my special return guest…

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  • Trent Griffin-Braaf: The Benefits and Myths of Hiring Formerly Incarcerated People

    When you think about your company’s DEI efforts, are formerly incarcerated people in that equation? Probably not, right? Most companies shy away from hiring returning citizens for fear they can’t be trusted, will not deliver value, or won’t show up. And you would be wrong.…

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  • Dr. Cori Lathan: Benevolent Cyborgs and a Techno-Optimist’s View on Technology

    Benevolent cyborgs. Not a phrase you hear often these days. With all the hand-wringing and media fear-mongering about AI and new technologies, we seem to have lost the bigger vision of how technology can improve our lives. That’s why today, I’m speaking with Dr. Cori…

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  • December Hot Take: Are You Outsourcing Empathy?

    Welcome the final Hot Take of 2023! In this final Hot Take of the year, I’ll share a bit about how to find joy in what can feel like a dark, bleak time in the world and what empathy calls us to be for others.…

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