Your organization is not just some static, monolithic thing. It's actually a forest - living, breathing, adapting, full of evolving biodiversity. Often leaders get stuck, focusing on our productivity and numbers, and end up underperforming as a result, causing disengagement and mental health crises in their wake. Today, Catherine Bell shares how integrating consciousness, empathy, and … [Read more...]
Dr. Michele Borba: Our Future Depends on Teaching Kids Empathy
Are children more or less empathetic than they used to be? We adults, parents or not, should care about the answer since younger generations are our future corporate, government, and civic leaders. How important is empathy to their success, and how can empathy be increased and stretched? Today, I talk with Dr. Michele Borba about the value of empathy and why it's crucial we teach character to our … [Read more...]
Cynthia Owyoung: Diversity and Inclusion Deliver Real Results. But Have We Made Progress?
The data show that diverse leadership teams and inclusive cultures deliver better performance and engagement. So why are so many diversity, equity, inclusion, and belonging (DEIB) initiatives stalling out? My guest today, Cynthia Owyoung, shares where mistakes are being made and whether public pledges of anti-racism support and proposed changes to corporate culture have made a difference. We … [Read more...]
April Hot Take: How to Engage Your Dream Customers With Empathy
Porsche and Honda both make cars. They do NOT have the same brand story. They are not selling to the same people. Customers buy from them for very different reasons - not simply "because I need a car." Your business, no matter what industry you are in, needs to understand this. People often ask me, "How the heck did you, as a brand strategist, come to now be an empathy advocate, author, and … [Read more...]
Renée Freeman: Coaching Leaders to Embrace Inclusion
You're an executive who believes strongly in creating a diverse, equitable, and inclusive workplace. Now what? Many executives fear taking action in this space because they are afraid to fail in public. My guest today is Renée Freeman, Principal and founder of Freeman Consulting, a DEIB expert who coaches executives on fostering a nuanced understanding of the importance and value of inclusivity … [Read more...]
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