In this episode, Maria and Scott discuss: The myth of work-life balance and why it hurts your employees more than helps them. Why there is more than one standard organizational structure that can lead to a successful business - and why leaders who refuse to understand that will fall behind. Five workplace concepts that won’t exist in five years - and how to prepare for them now. … [Read more...]
Kara Goldin: On Undaunted Leadership
In this episode, Maria and Kara discuss: Why Kara calls herself an “accidental entrepreneur.” How to stay close to customer needs as your business grows. Kara’s new book, Undaunted, and what she hopes aspiring entrepreneurs and leaders will take from it. Building a profitable growth company while still maintaining integrity. Key Takeaways: Social media is a constant way to … [Read more...]
Kathy Klotz-Guest – Trust, Improv, & Humor for a More Innovative Culture
In this episode, Maria and Kathy discuss: Creating an environment of trust in the workplace and why it matters. How to use improv techniques to enhance innovation and creativity. Using comedy and improv to create a safe space. Key Takeaways: When trust goes up, humor goes up, and when humor goes up, trust goes up. It’s a virtuous cycle! If we are not hitting that minimum … [Read more...]
Jay Baer: How Empathy Gets Your Customers Talking
In this episode, Maria and Jay discuss: What an empathetic brand really means. Empathy as a talk trigger for word of mouth marketing. How your brand can show empathy digitally. A game-changing story of situational empathy that made Jay a brand fan for life Empathy in action - experiences that Jay has had that you can do in your business now, regardless of size. Key Takeaways: … [Read more...]
Cory Custer: How a Compassionate Culture Leads to Success
In this episode, Maria and Cory discuss: What a compassionate culture looks like and finding the passion in compassion. What a Director of Compassion is and how that benefits an organization. How you can hire for empathy so that a compassionate culture can take root. Key Takeaways: Empathy and compassion are innate to humans and can always be improved, even if they were … [Read more...]