Leaders are being asked to be more emotionally aware and embrace emotions at work. But how to do that in ways that are appropriate and comfortable for everyone? Gone are the days when we separated work and life and we now realize that we can't bring our whole selves to work without acknowledging our humanity. That can mean messy, uncomfortable emotions - and if you as a leader have not shored up … [Read more...]
March Hot Take: Leaders, Do You Understand the Assignment?
Leaders today need to understand the assignment. And it's no longer about telling people what to do like a ruler from on high, filling out paperwork, or even getting a cushy office. Unless your WFH space is decked out and super-glam. So I ask you: Do you fully understand the assignment….or are you working off an outdated model of the skills you need to be a successful leader? Key Takeaways: … [Read more...]
Tiffany Dufu: Elevating Women Through Support, Connection, and Accountability
How can we elevate women by connecting and engaging with each other and holding ourselves accountable to our intentions? How can companies who want to attract and retain top talent do the same? I had a great time talking with my guest today, Tiffany Dufu, about her mission to support and elevate women. Tiffany shares her personal story and the mantra her mother used to tell her every day that she … [Read more...]
Dr. Gina Baleria: Empathy in Journalism and Today’s Media Landscape
Modern media and the state of journalism today is, well…interesting. With fake news, misinformation, and clickbait - combined with more news outlets folding or being snapped up by private equity companies - it's a bit of a minefield. So I reached out to my friend Dr. Gina Baleria to help us make sense of it all. Today, Gina and I talk about the state of the journalism industry. We discuss that in … [Read more...]
Emilia D’Ánzica: What Customer Success Managers Need to Succeed
If you're not in tech, you may not be familiar with Customer Success (CS) within your organization and how essential it is to the company's long-term success. Even if you do know what it is, perhaps your company isn't fully leveraging what it can do to catapult growth and revenue. Turns out, empathy is a key skill for CS managers, in addition to other traits my guest today will share. Emilia … [Read more...]
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