According to research, empathy, when combined with ambition, is the #1 trait of successful salespeople. If you've ever struggled with sales, if you lead a team of salespeople, or if you just want to get better at selling your ideas, this episode is for you! I got the chance to talk to my friend and sales expert, Leah Neaderthal, and she's dropping all kinds of wisdom on what it takes to … [Read more...]
Josh Levine: Building an Empathetic Culture
What does it mean to leverage your culture as a competitive advantage? What does culture even mean, and why is it so important that an organization articulate and live out its values? This episode will answer all your questions, especially if you've ever thought culture is "just HR's problem." My guest, author, educator, and culture expert Josh Levine, founder of culture design consultancy, Great … [Read more...]
Carrie Melissa Jones: Building Successful Communities
Why so many brand communities (and even social cause communities) fail is because they are not truly communities. They are simply a collection of people. For a community to thrive for the long term, you need mutual concern, ongoing stewardship - and yes, empathy. If you build it without that - I promise you, they won’t come. My guest today, Carrie Melissa Jones shares how to build a successful … [Read more...]
Michele Wucker: How “Risk Empathy” Impacts Team Performance
Do you know what your risk fingerprint is? Like your actual fingerprint, your risk fingerprint is unique to you and based on your biology, but also your experiences and environment. Your risk fingerprint shapes what you see as risk or what you don’t believe is risk. It shapes how you make decisions, connect with people, and live your life. Understanding the risk profiles of others is what my guest … [Read more...]
Charna Cassell: Recognizing and Regulating Trauma at Work – Yours and Others
In order to be the best leader you can be, you have to be present and attuned to what your teams are going through. That requires regulating ourselves and our own emotions. Things get even stickier when you throw trauma into the mix. You get triggered, or they get triggered, and ultimately nobody wins. But how do you recognize trauma in the workplace? And what can you do to ensure you create a … [Read more...]
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