Why so many brand communities (and even social cause communities) fail is because they are not truly communities. They are simply a collection of people. For a community to thrive for the long term, you need mutual concern, ongoing stewardship - and yes, empathy. If you build it without that - I promise you, they won’t come. My guest today, Carrie Melissa Jones shares how to build a successful … [Read more...]

Do you know what your risk fingerprint is? Like your actual fingerprint, your risk fingerprint is unique to you and based on your biology, but also your experiences and environment. Your risk fingerprint shapes what you see as risk or what you don’t believe is risk. It shapes how you make decisions, connect with people, and live your life. Understanding the risk profiles of others is what my guest … [Read more...]

In order to be the best leader you can be, you have to be present and attuned to what your teams are going through. That requires regulating ourselves and our own emotions. Things get even stickier when you throw trauma into the mix. You get triggered, or they get triggered, and ultimately nobody wins. But how do you recognize trauma in the workplace? And what can you do to ensure you create a … [Read more...]

How well do you understand your own emotions? Do your emotions ever get in the way of producing quality work or collaborating effectively? Chances are, yes. This is why social-emotional learning, or SEL, is so important for us to teach children at home and at school. For us adults, we can still master SEL skills so that we, too, can be stronger, more compassionate leaders, colleagues, and … [Read more...]

If you have experienced disharmony in your workplace, it might not be because other people are evil and out to get you! It may just be that there’s a clash of different mindsets and a whole host of assumptions being unfairly made. How many great ideas are you missing out on because of this friction? My guest today is author, speaker, and consultant Karen Cornwell. Her goal is to give you the … [Read more...]