Episodes
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Don Mamone: People First, Then Profit
0.75x 1x 1.25x 1.5x 2x [0:00][00:29:06] Don Mamone: People First, Then Profit In today’s episode, I talk to Don Mamone, whose long career in hospitality instilled in him the importance of customer service and relationship marketing. Don and his wife, Emily, run a successful photography studio based on the people first, then profit philosophy. Throughout…
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Dava Guthmiller: The Key to an Empathetic Brand
0.75x 1x 1.25x 1.5x 2x [0:00][00:30:32] Dava Guthmiller: The Key to an Empathetic Brand How do you actually use your assumptions, experiences, and messaging to create a brand that truly connects with and speaks to people? Today Dava Guthmiller and I are going to tackle that very question. Dava is a believer in connections –…
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Edwin Rutsch: How “Empathy Circles” Can Change the World
0.75x 1x 1.25x 1.5x 2x [0:00][00:39:45] Edwin Rutsch: How “Empathy Circles” Can Change the World In our world with so many diametrically opposed beliefs regarding politics, or policy, or religion, or anything else, is it possible to have too much empathy? Is it possible to connect with those who believe things that appear to be…
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Robin Dreeke: Spycraft and the Leadership Code of Trust
0.75x 1x 1.25x 1.5x 2x [0:00]… Robin Dreeke: Spycraft and the Leadership Code of Trust If you’re curious to hear what spycraft, leadership, and building strong relationships have in common, keep listening. Author, speaker and former FBI agent Robin Dreeke used to recruit spies for a living so he knows how to create a relationship…
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Bronwyn Saglimbeni: The Art of “No Enemy” Conversations
0.75x 1x 1.25x 1.5x 2x [0:00]… Bronwyn Saglimbeni: The Art of “No Enemy” Conversations Do you ever wish you were a communications rockstar and the kind of person who can persuade, inspire, delight, and motivate in any given situation? Well, my guest today will share how it’s not a magic trick or something you have…
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Christopher Melcher: Do Divorce Attorneys Have Empathy for Their Clients?
0.75x 1x 1.25x 1.5x 2x [0:00]… Christopher Melcher: Do Divorce Attorneys Have Empathy for Their Clients? Isn’t it funny how we see certain professions as more empathetic than others? When you think of empathetic jobs, health care workers, counselors, or teachers come to mind; when you think of jobs that may result in a lack…
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Michelle Tillis Lederman: Get the Connector’s Advantage
0.75x 1x 1.25x 1.5x 2x [0:00]… Michelle Tillis Lederman: Get the Connector’s Advantage How do some people become master connectors? How can you create more meaningful connections for your life and your work? And, especially, what role does empathy play in forming meaningful connections, particularly in the business world? We’re going to talk about all…
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Terri Givens: Radical Empathy to Bridge Racial Divides
0.75x 1x 1.25x 1.5x 2x [0:00]… Terri Givens: Radical Empathy to Bridge Racial Divides We have so much work to do in this country, in organizations, higher education, and our world at large around empathy, and bridging – healing – racial divides, inequity, and injustice. Today, I talk with Terri Givens about her own personal…
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M.E. Hart: How to Bridge Divisions by Embracing Our Common Humanity
0.75x 1x 1.25x 1.5x 2x [0:00]… M.E. Hart: How to Bridge Divisions by Embracing Our Common Humanity Can we come together? You may ask yourself this within your team, organization – or perhaps in your community at large. We’ve had so many tough, but necessary, conversations this year about diversity, racial equity, social justice –…
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Susan Spinrad Esterly: Can Empathy Be Learned?
0.75x 1x 1.25x 1.5x 2x [0:00]… Susan Spinrad Esterly: Can Empathy Be Learned? In today’s episode, we are going to go back to Empathy 101. With a wide range of experience as a licensed psychologist and advisor, today’s guest, Susan Spinrad Esterly, and I will be discussing Susan’s work with individuals, groups, and companies to…