Episodes
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Kara Goldin: On Undaunted Leadership
0.75x 1x 1.25x 1.5x 2x [0:00]… Kara Goldin: On Undaunted Leadership In this episode, Maria and Kara discuss: Why Kara calls herself an “accidental entrepreneur.” How to stay close to customer needs as your business grows. Kara’s new book, Undaunted, and what she hopes aspiring entrepreneurs and leaders will take from it. Building a profitable […]
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Kathy Klotz-Guest – Trust, Improv, & Humor for a More Innovative Culture
0.75x 1x 1.25x 1.5x 2x [0:00]… Kathy Klotz-Guest – Trust, Improv, & Humor for a More Innovative Culture In this episode, Maria and Kathy discuss: Creating an environment of trust in the workplace and why it matters. How to use improv techniques to enhance innovation and creativity. Using comedy and improv to create a safe […]
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Jay Baer: How Empathy Gets Your Customers Talking
0.75x 1x 1.25x 1.5x 2x [0:00]… Jay Baer: How Empathy Gets Your Customers Talking In this episode, Maria and Jay discuss: What an empathetic brand really means. Empathy as a talk trigger for word of mouth marketing. How your brand can show empathy digitally. A game-changing story of situational empathy that made Jay a brand […]
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Cory Custer: How a Compassionate Culture Leads to Success
0.75x 1x 1.25x 1.5x 2x [0:00]… Cory Custer: How a Compassionate Culture Leads to Success In this episode, Maria and Cory discuss: What a compassionate culture looks like and finding the passion in compassion. What a Director of Compassion is and how that benefits an organization. How you can hire for empathy so that a […]
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Kim Bohr: How Empathy Leads to Operational ROI
0.75x 1x 1.25x 1.5x 2x [0:00]… Kim Bohr: How Empathy Leads to Operational ROI In this episode, Maria and Kim discuss: How empathy at senior levels of leadership drives operational performance. Why being curious as a key leadership success factor. A three phase approach to running empathetic meetings where everyone can thrive and, yes, work […]
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5 Ways Empathy Benefits Your Bottom Line
0.75x 1x 1.25x 1.5x 2x [0:00]… 5 Ways Empathy Benefits Your Bottom Line In this episode, Maria discusses: 5 benefits empathy brings to your leadership, business, and brand. The costs of disengagement and the benefits of engaged employees. Engaging with Millennials and Gen-Z. Key Takeaways: Empathy has been shown to have a direct impact on […]
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Paul Marobella: Leading Through Crisis
0.75x 1x 1.25x 1.5x 2x [0:00]… Paul Marobella: Leading Through Crisis In this episode, Maria and Paul discuss: The evolution of Paul’s leadership style and how it has changed throughout the years to where he is now. Leading your team through hard times in an environment where they can contribute their best work. Pauls share […]
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Jonni Ressler: How to Build a Successful Business on Empathy
0.75x 1x 1.25x 1.5x 2x [0:00]… Jonni Ressler: How to Build a Successful Business on Empathy In this episode, Maria and Jonni discuss: How empathy shaped the business model of Eleven 11 Solutions and the company philosophy as they continue to grow. Tips and advice to stay connected even during tough situations. Empathy as inspiration […]
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Steve Hartman: Why Data is Empathy
0.75x 1x 1.25x 1.5x 2x [0:00]… Steve Hartman: Why Data is Empathy In this episode, Maria and Steve discuss: Technology for a purpose, not just for technology’s sake. Why data tells a story and this requires empathy Excellent models of leadership with bottom-line success through empathy. Habits and tips to maintain an empathetic mindset. Key […]
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What is Empathy?
0.75x 1x 1.25x 1.5x 2x [0:00]… What is Empathy? In this episode, Maria discusses: What empathy is and how it can be leveraged by brands, leaders, and teams. The soft skills that allow us to create bottom-line benefits for organizations. Connecting with your clients and motivating your team through empathy. Key Takeaways: Empathy takes two […]