Today, Maria is not messing around! Learn why change is hard, even when it’s a good thing, and what you can do to break free of past habits. When infusing more empathy into your leadership, culture, or brand, you may face internal or external resistance – but that has nothing to do with whether you are going in the right direction or not. It’s a sign of transformation.
Hear how our brains work and why it is so painful to learn new skills and habits even when they benefit us. She shares what her brain injury recovery taught her about building new skills and strategies to get to success, how adapting to change is like learning to drive, and why the status quo is just easier on our brains. You’ll leave this episode fired up to evolve your leadership style and bring your organizations along with you to adapt and thrive in the modern business era.
- You have to appeal to both emotions and logic. Logic and data are never going to be enough to get people to take action.
- Change requires us to use the more conscious parts of our brains and does not allow us to operate on autopilot.
- The friction you feel during change is not because you’re going down the wrong path, it is that your brain is trying to take you down familiar, habitual paths.
“If logic were enough, we would all embrace positive change with open arms.” — Maria Ross
The Empathy Edge Podcast, Episode 117 with Melina Palmer, What Your Employees Need But Can’t Tell You
The Empathy Edge Podcast Episode 77 with Melina Palmer, Why Your Customers Can’t Tell You What They Want
Don’t forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy
Connect with Maria:
Get the podcast and book: TheEmpathyEdge.com
Learn more about Maria and her work: Red-Slice.com
Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross
Take my LinkedIn Learning Course! Leading with Empathy
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