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The Empathy Edge
Ready to infuse your brand, leaders, and cultures with genuine empathy to achieve phenomenal success?
Conversations with leaders, changemakers, and those who challenge the status quo.
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Susan Hunt Stevens: The ROI of Psychological Safety
The ability for you to be you at work and feel like that is respected, valued, and appreciated. That is psychological safety. While not always talked about or viewed as important, psychological safety is one of the key factors in building a high-performance team and…
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Rebecca Friese: How to Build a “Good” Culture
In this episode, Maria and Rebecca discuss: Why mission is the key to creating a culture where people outperform and outdeliver. What is a “good” culture and how you can start creating one. How to retain the DNA of your culture as you scale and…
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Elisa Camahort Page: The Art of Empathy in Politics, Activism, and Media BS
In this episode, Maria and Elisa discuss: How to have constructive political debates and conversations with people that you don’t agree with. The challenges of and the responsibilities in the media to balance debate, opinion, and civil discourse. How to get involved and stay informed…
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Ian Bentley: Conscious Consumerism Meets Conscious Brands for the Win
In this episode, Maria and Ian discuss: Building a business out of empathy that is sustainable and serves the community. The growing trend of conscious consumerism and making it a priority in your business. Parker Clay’s mission and how it is helping to attract the…
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Renee Metty: Why Mindfulness Makes You A Better Leader
In this episode, Maria and Renee discuss: What mindfulness is, how it fits into your busy life, and why it matters. The link between mindfulness and empathy. Practical skills you can use to practice presence. Why there is a strong correlation between teams and leaders…
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Scott Burns: 5 Work Concepts That Won’t Exist in 5 Years
In this episode, Maria and Scott discuss: The myth of work-life balance and why it hurts your employees more than helps them. Why there is more than one standard organizational structure that can lead to a successful business – and why leaders who refuse to…
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Kara Goldin: On Undaunted Leadership
In this episode, Maria and Kara discuss: Why Kara calls herself an “accidental entrepreneur.” How to stay close to customer needs as your business grows. Kara’s new book, Undaunted, and what she hopes aspiring entrepreneurs and leaders will take from it. Building a profitable growth…
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Kathy Klotz-Guest – Trust, Improv, & Humor for a More Innovative Culture
In this episode, Maria and Kathy discuss: Creating an environment of trust in the workplace and why it matters. How to use improv techniques to enhance innovation and creativity. Using comedy and improv to create a safe space. Key Takeaways: When trust goes up, humor…
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Jay Baer: How Empathy Gets Your Customers Talking
In this episode, Maria and Jay discuss: What an empathetic brand really means. Empathy as a talk trigger for word of mouth marketing. How your brand can show empathy digitally. A game-changing story of situational empathy that made Jay a brand fan for life Empathy…
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Cory Custer: How a Compassionate Culture Leads to Success
In this episode, Maria and Cory discuss: What a compassionate culture looks like and finding the passion in compassion. What a Director of Compassion is and how that benefits an organization. How you can hire for empathy so that a compassionate culture can take root.…
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Kim Bohr: How Empathy Leads to Operational ROI
In this episode, Maria and Kim discuss: How empathy at senior levels of leadership drives operational performance. Why being curious as a key leadership success factor. A three phase approach to running empathetic meetings where everyone can thrive and, yes, work can actually move forward. …
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5 Ways Empathy Benefits Your Bottom Line
In this episode, Maria discusses: 5 benefits empathy brings to your leadership, business, and brand. The costs of disengagement and the benefits of engaged employees. Engaging with Millennials and Gen-Z. Key Takeaways: Empathy has been shown to have a direct impact on everything from customer…
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